Words we use | QC Analytics Support

Places

We say	What it is
Byline	The row of small buttons near a Confluence page title. QC - R&U lives there. You can confirm you’ve read and understood a page using the byline.
QC R&U - Page Overview	The large panel from the page `•••` → Apps → QC R&U - Page Overview. You can assign users, see who has already read and understood a page, and many more.
QC R&U - Space Overview	The QC R&U - Space Overview is located in the left sidebar, under Space apps. Use this to see the space-wide R&U progress, and create and manage Acknowledgements.
QC R&U - Space Settings	To set the rules that the R&U app must follow for a specific space, go to Space settings → Integrations → QC R&U - Space Settings.
QC R&U - Acknowledgement	The QC Read & Understood feature that’s designed to assign multiple users on multiple pages at the same time. An Acknowledgement is a set of pages and users, with its own separate report. Acknowledgements can include due and expiration dates, and automated reminders.
QC R&U - Signature Box	A block you insert in the page body so people can confirm they’ve read and understood a page without opening the byline.

People and assignment

We say	What it is
Assigned	This person (or a group they belong to) was added on Page Overview or through an acknowledgement. They are expected to confirm the page.
Group	A Confluence user group (a named list of people). Adding the group is not enough until Sync Groups (or space Sync) has run.
Guest	A Confluence guest user. They can confirm pages in the one space they can open, with limits. See https://support.qc-analytics.com/qc-read-and-understood-for-confluence-cloud/guests-and-unlicensed-users

Status in tables

Status	Meaning
Accepted	The person confirmed the current R&U version of the page.
Accepted older version	They confirmed a previous version. The page’s R&U version has moved on.
Pending	They are assigned and have not confirmed this version.
Revoked	They had confirmed, then used Revoke (if your space allows it).
Not assigned	They appear in a report but are not assigned to that page.

Version

Version here is the number (or label) the app stores with a confirmation. It is not always the same as the small “v.12” Confluence shows in page history.

A space admin chooses a version strategy in Space Settings. That choice is what you see next to I have read and understood the page. Examples: v.17 or 3.0 (v.4).

If the strategy uses the Page properties macro, the page must contain that Confluence macro or the app cannot detect a version. Details: https://support.qc-analytics.com/qc-read-and-understood-for-confluence-cloud/choose-version-strategy

Training and documents

We say	What it is
Policy/procedure/SOP	Your documents. Each one should be a Confluence page people can read in the browser.
Controlled page version	The version the acknowledgment is stored against. Set by version strategy.
Training record	Person + page + status + version + date (table or export) for audits and competence.
Induction/onboarding	First-time training for a role, often one acknowledgement with a due date.
Completion rate/by deadline/time to completion	Numbers on Space Settings → Analytics after you click Calculate. Used in a management review.

Confirm, revoke, OTP

We say	What it is
Read and Understood	The primary button that records your acknowledgment.
Revoke	Takes back a confirmation. Hidden if the space disables it.
OTP	One-time password from an authenticator app. Required only if the space turns it on and you enable it under Personal Settings.