What data do our apps collect and store?
|
App |
Stored by the application |
Accessed by the application |
|---|---|---|
|
QC Approvals |
|
|
|
QC Documents |
Atlassian account ID |
|
|
QC Read & Understood |
Atlassian account ID |
|
|
QC Status |
No data is stored |
No data is accessed |
|
QC Page Metrics |
No data is stored |
|
|
QC Template Launcher |
No data is stored |
No data is accessed |
|
QC Traceability |
No data is stored |
No data is accessed |
Where is the data stored at?
All data and information is stored in the US and the EU.
Security and Compliance
We are certified with ISO/IEC 27001:2022 since July 11, 2025; therefore, all QC Analytics services and products are compliant with the requirements stated within the ISO/IEC 27001:2013 standard.
Data protection and privacy
All data sent to or from the QC macros for Confluence Cloud is encrypted and protected according to our secure development process. All information in transit is also encrypted by applying SSL/TLS.
Secure development
Our secure development process covers the principles we follow in order to develop and provide you with a product completely safe and maintainable.
Access to customer data
Access to customer data is granted to a respective employee in relation to their role within our company and according to our Access Control Process.
Incident management
Security incidents may occur from time to time, despite all our efforts to avoid them. For that, we aggregate logs from various sources in the hosting infrastructure and make use of a log management tool to monitor and flag any suspicious activity.
Audit
Every year, we are audited by an accredited ISO certification body. A penetration testing is also held annually to ensure the security of our products.
Backup
App source code is stored in Bitbucket Cloud. Atlassian’s backup practices for that source code are described at support.atlassian.com/bitbucket-cloud/kb/d…ckup-my-repositories/.
Customer data stored by the apps is held on Heroku, and those databases are backed up daily. Heroku’s backup practices are described at https://devcenter.heroku.com/articles/heroku-postgres-backups and devcenter.heroku.com/articles/heroku-post…-continuous-protection.