Who this is for: Admins who invite Confluence guests, and people reading reports that show (Unlicensed).
You will: Know what guests can do in QC Read & Understood, and how to filter unlicensed people in reports.
Unlicensed people in reports
On Space Overview → Overview or Site Overview, use User Status:
-
All users (default)
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Only active
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Only unlicensed
Then click Sync / Reload on the left. Totals change to match the filter.
Space Settings can Remove Unlicensed Users from their assigned pages during sync.
What is a Guest (Confluence)
A guest is an external person who may use one space without a full Confluence license. Only organization/site admins can invite them.
Invite a guest
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Open Atlassian Administration.
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Go to Directory → Users.
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Click Invite users.
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Enter the email.
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Assign the role Guest for Confluence (do not also assign a full User role unless you mean to).
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Send the invite.
Atlassian’s article: Invite guests to Confluence.
Give the guest access to the space
From administration
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Confluence Settings (gear).
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Global permissions → Guests.
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Select the guest, assign the one space, save.
From the space
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Open the space.
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Space settings → Space access.
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Search for the guest, add them, save.
Until they have that space, they cannot open Confluence at all.
What guests can do in QC Read & Understood
|
Action |
Guest |
|---|---|
|
Confirm the current page they can view (byline or Signature Box) |
Yes |
|
Confirm a historic version (My Overview) |
No — guests cannot open My Overview. Direct links show a permission error. |
|
See macros on the page |
Yes, unless macros are restricted. A macro pointed at another space shows no data. |
|
Be added as an individual on Page Overview or in an acknowledgement |
No — search will not find them. |
|
Be assigned through a group |
Only if Space Settings Allow all site groups to be assigned into Pages is on. Groups do not add guests to acknowledgements. |
|
Open Page Overview, Space Settings, Site Overview, My Overview |
No |
|
Open Acknowledgements |
Only if not restricted to space admins. They cannot create or edit acknowledgements. |
|
Personal Settings (OTP, email) |
Yes, when they can open Apps → QC R&U - Global. If that app is hidden for guests, they cannot register OTP. |
|
Appear in the User filter by name |
They can appear in tables but often not in the User filter search. |
If a guest must confirm, put them in a Confluence group that has space access, allow all site groups in Space Settings, add that group on the page, then [Sync Groups]. Prefer a Signature Box so they are not dependent on the byline.