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Troubleshooting for QC Read & Understood

The “QC Read & Understood for Confluence Cloud” app does not have permissions to access the page with id xxx

That means that the app does not have permissions to View, and Edit the page, because the page has Restrictions.

This can be fixed by asking the page owner to give explicit permissions to the QC Read and Understood for Confluence Cloud app to access this particular page.

To give explicit permissions to the app so it has access at that particular page,  the page owner should follow the steps listed below:

1. Click on the page restrictions 

restrictions apply

2. From the dialog, type and select the app’s name e.g. “QC Read and Understood“. The app will need to have both View and Edit permissions

qc r&u restrictions

3. Click Add and then Apply and you are done!

If you still have any issues please contact us.

Updated on January 27, 2021

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