A quite interesting feature of the QC Read & Understood app that will help a lot of people and save them some time from manually adding users to R&U on multiple pages is the Acknowledgements feature.
With the ACK functionality, adding users to review your Confluence pages becomes easier since you can now assign user groups to specific labels.
The first thing you have to do is to create user groups according to your preferences (by the role of people within the company) and add some labels to your pages.
Creating an Acknowledgement
To create an ACK all you have to do is go to Space Settings → App links → QC R&U Acknowledgements. This will land you on the Acknowledgements Overview table, and from here you can now hit the “Create” button to start on your first ACK.
Acknowledgements basic info
Give each of your Acknowledgements a unique title and add some short descriptions for a better understanding of the content of it.
You can also add a Due Date in case you want your employees to finnish the R&U before a certain time period.
There are two ways you can add users to an Acknowledgement:
- as individual users, by typing the name of each employee; and
- as user groups, by typing the name of the desired user group.
Generating ACK data
There are two ways you can view the pages and the users that were added to an Acknowledgement after publishing it.
- By accessing the acknowledgement and navigating to the “Report” tab. Here, you can filter the table to display data according to the user or the page list, as well as notify the users about the ACK.
- By using the QC R&U by Acknowledgement macro. While editing the macro you can choose the Space and the title of the ACK you want to monitor the progress.
Editing an Acknowledgement
You can edit an ACK by accessing it through the Acknowledgements Overview table. Changes you can make involve:
- editing the title
- editing the description
- editing the due date
- adding/removing users
- adding/removing pages.
Deleting an Acknowledgement
To delete an ACK you no longer want to be displayed in the Acknowledgements Overview table, all you have to do is select the specific acknowledgement and hitting the “Delete” button. Please keep in mind that you can only delete DRAFT acknowledgements.